Service Engineer

Key Responsibilities :

• Lead and mentor a team of field service technicians, providing guidance and support.
• Coordinate field service activities, ensuring timely and effective resolution of customer issues.  
• Conduct regular performance reviews and training sessions for team members.
• Act as the primary point of contact for customers, addressing their concerns and ensuring satisfaction.
• Oversee the installation, maintenance, and repair of crusher equipment on-site.
• Ensure compliance with safety regulations and industry standards.                        
• Manage field service schedules, dispatching technicians as needed.     

 

Desired Qualifications & Skill Requirements :

• Diploma / B.E / B.Tech
• Strong leadership and team management skills.
• Excellent problem-solving and analytical abilities.
• In-depth knowledge of crusher equipment, including operation, maintenance, and repair.
• Proficient in using diagnostic tools and software related to crusher equipment.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Willingness to travel frequently and work in various field environments.