I’m Rajesh from Concretia Madurai. We have been in the field of mining and blue material crushing since the year 2000. I’ve known Hailstones, not just as hailstones, but as Technomesh since 2012. In 2012, I visited their unit in Thrissur and was impressed by the precision and detailed craftsmanship of the vibrating screen they manufactured. From that moment, I aspired to become a customer of Hailstones, and in 2017, I finally had that opportunity. We acquired the Msand Missionary as our primary station from Hailstones. Their design team is exceptional; they understand that productivity and profitability start with the design itself. They worked with us to ensure that we achieved the desired output, productivity, and profitability. When it came to the installation and commissioning of the plant, Hailstones completed the entire process in a record time of just 12 days. Regarding productivity, the hourly output met all their promises. The quality of the produced fine M-sand matched their commitments precisely, making it highly profitable for us. Regarding spare parts and services, we have had no issues. Spares are typically available within two to three hours for regular parts, and some specific parts can be obtained the next day. Their service team is fantastic, knowledgeable, and can reach our location within the same timeframe. As a result of our positive experiences, we became Hailstone’s customers again in 2024. We ordered a three-stage plant, which they delivered on time, and the commissioning was executed flawlessly. In closing, I would like to emphasize that Hailstones represents trust. We are happy to be their customers and wholeheartedly recommend Hailstones to anyone looking to produce high-quality products while focusing on productivity and profitability. I suggest Hailstones for everyone in the mining and crushing industry. Thank you.
